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Factors in concern for outsourcing decision in facility management services
Name: Nichakorn Veerakul
LCSH:
Kasetsart University
-- Theses. M.B.A. 2022
Classification :.LCCS: HD2365
LCSH:
Facility management
LCSH:
Contracting out
-- Decision making
LCSH:
Building management
-- Economic aspects
This research aimed to explore factors in concern for outsourcing decisions in Facility Management (FM) services in Thailand. The research objectives aim to identify and compare outsourcing decision factors of FM services in each customer segment. The data was collected using an online questionnaire. The research results showed that Thailand-designated building companies have highly concerned with management, quality, technological, strategic, and economic factors. Due to differences in each business field, factors in concern of outsourcing decisions were also different. The research results recommend FM providers offer the solution supported core business and remote working efficiently with economic and quality factors to the office segment more than department store segments. The strategic factors should be aligned with the department store and hospital segments more than the education segment for surviving after the lockdown period and improving and adapting longterm plans with the Medical Hub policy for the hospital segment. The solution helping customers in terms of management should be emphasized for the hospital segment more than the department store, hotel, and other segments because of the high expectations of patients. Also, the technological factors should be emphasized for the hospital segments more than for the department store and education segments
Kasetsart University. Office of the University Library
Address:
Bangkok
Email:
tdckulib@ku.ac.th
Name: Haruthai Numprasertchai
Role:
Thesis Advisor
Created:
2022
Modified:
2026-06-22
Issued:
2026-06-22
วิทยานิพนธ์/Thesis
application/pdf
URL: https://www.lib.ku.ac.th/KUthesis/2565/nichakorn-veer-all.pdf
CallNumber:
HD2365 .N43
eng
DegreeName: Master of Business Administration
Level: Master's Degree
Descipline: Business Administration
Grantor: Kasetsart University
©copyrights Kasetsart University
RightsAccess:
ใช้เวลา
0.027766 วินาที
Nichakorn Veerakul
| Title | Contributor | Type |
|---|---|---|
| Factors in concern for outsourcing decision in facility management services
มหาวิทยาลัยเกษตรศาสตร์ Nichakorn Veerakul | Haruthai Numprasertchai | วิทยานิพนธ์/Thesis |
Haruthai Numprasertchai