Nantawarn Kitikannakorn. DEVELOPMENT OF THE THAI WEB-BASED SELF-CARE INFORMATION SERVICE FOR UNDERGRADUATE STUDENTS IN THAILAND. Doctoral Degree(Pharmaceutical Sciences). NARESUAN UNIVERSITY. NARESUAN UNIVERSITY LIBRARY. : Naresuan University, 2569.
DEVELOPMENT OF THE THAI WEB-BASED SELF-CARE INFORMATION SERVICE FOR UNDERGRADUATE STUDENTS IN THAILAND
Abstract:
Development of health information delivery on hand of adolescents is needed to facilitate self-care management between consumer who needed massive information while there were limited numbers of practitioners who had valuable information. Evidences showed that good health information learning in young ages might carry a good practice forward until adulthood. The web-based information service became a great tool instead of face-to-face but studies which focused on how to effectively design it were scarce. This study was aimed to describe how to develop a functional and satisfactory a web-based self-care information service for undergraduate students in Thailand.Research methodology was separated into 3 phases: design, implementation, and evaluation. Phase I (design phase) started from user analysis for preliminary data of practice and needs of self-care information. Results were used to map out content and structure of the website; user evaluation was carried out to understanding how users perceive it under realistic conditions. Phase II implemented the designed website to evaluate both usability and user's acceptance. User evaluation, usability testing, and acceptance evaluation were iterated until met the goal. Once the website was usable and accepted perception, the evaluation phase was monitored actual usage by automatic counter and investigated user satisfaction by voluntary respondents.Results of user analysis among 3,600 students found that 86% of them used to self-care and nearly 60% of them required self-care information on the Internet network. Needs of content and function were used to design the satisfied website interfaces by 30 student - 4 times repeated of user evaluation within 6-month period. Usability testing of the designed website was repeated by 18 students for 2 cycles; totally it was taken 8 weeks for this step: Acceptance of the usable website was evaluated by 30 students and resulting user satisfaction within the first testing.Phase III was conducted during January 2009; there were totally 255 visitors. One hundred and seven students volunteered to complete the satisfaction survey; their satisfactions on the website were high. Majority of respondents paid attention on "Health and Drug News" topics, particularly topics about obesity. They learned something new and increase their confidence on self-care from the website.Results from all three phases of this research were integrated and helped to describe how to develop a functional and satisfactory self-care information website. Thorough user analysis facilitated to select needed content; the finest interfaces were needed iterative evaluation. Good designing was resulted usable and acceptable website in real context; succeeded the targets within 1-2 testing was approved for this assumption. Actual usage monitoring showed that an acceptable website achieved usage and satisfaction from users. As a result, the health information website would be expected to empower the target users to manage their self-care effectively and safely.