Perception and participation of employees of national flag carrier airline and low cost airlines, Bangkok, Thailand tow ard green program in their airline

Name: Thanthita Srisophon

keyword: Green airlines

LCSH: Airlines -- Employees

; Green program

LCSH: Airlines -- Management

; Perception

; Participation

; Energy saving

Abstract: The purposes of this study are: 1) to examine whether the airlines have implemented their green programs, 2) to identify whether they include the four areas: energy saving, water saving, waste reductions and environmental caring programs in their programs, 3) to determine whether employees are involved in the programs and to what extent are they involved, 4) to determine whether employees demographics are effecting their perception in energy saving, water saving, waste reductions and environmental caring programs, 5) to determine whether employees demographics are effecting their participation in energy saving, water saving, waste reductions and environmental caring programs, and 6) to study the relationship between employees' perception of environmental protection and their support/participation in green program of green airlines. The results of the study found that 243 respondents or 60.8% of respondents who responded the survey are female. A majority of the respondents was 20-30 years or 53.8% their level of education was Bachelor degree (331 or 82.8%), have income between 10,001-20,000 baht (200 or 50%). The majority of the respondents (256 or 64%) were not sure if they knew about the environment program (green program) in their airlines; only 144 respondents (or 36.0%) knew exactly about environment program (green program) in their airlines. The majority of the respondents (124 or 31%) learned about environment program (green program) in their airlines from Airline's officers. The majority of the respondents (211 or 52.8%) were not sure that their airlines are green airline. Overall, the environmental protection program, especially in an area of waste disposal was perceived to exist at a high level, $(\overline{x}=3.44$; $SD=0.71)$. The following areas were perceived to exist at a moderate level-energy saving $(\overline{x}=3.04$ $SD=0.73)$, water saving ( $(\overline{x}=3.16;$ $SD=0.80)$, and for environmental caring $(\overline{x}=3.19$; $SD=0.85)$. Overall, participation in and support of the green activities by the respondents were found to exist at a high level in all areas. For waste disposal $(\overline{x}=3.86; SD=0.70)$, energy saving $(\overline{\chi}=3.82 SD=0.71)$, water saving $(\overline{\chi}=3.80 SD=0.71)$, and for environmental caring, ( $(\overline{x}=3.74 SD=0.61^{\circ}$). In terms of hypothesis testing, it was found that there were no significant differences between male and female respondents in their perception of energy saving, water saving, waste disposal, and environmental caring. There were significant differences at the level of .05 among employees with different educational levels in their perception of energy saving; however, there were no significant differences in their perception of water saving and waste disposal and environmental caring. There were significant differences among employees with different monthly income at the level of .05 in their perception of energy saving and environmental caring; however, there were no significant differences in their perception of water saving and waste disposal. There were no significant differences between employees with different genders in their support of and participation in activities concerning energy saving, water saving, waste disposal, and environmental caring. There were no significant differences among employees with different age groups in their support of and participation in activities concerning energy saving, water saving, environmental caring; however, there were significant differences in their support of and participation in activities concerning waste disposal. There were no significant differences among employees with different educational levels in their support of and participation in activities concerning energy saving, water saving, waste disposal and environmental caring. There were no significant differences among employees with different income levels in their support of and participation in activities concerning energy saving, waste disposal and environmental caring; however, there were significant differences at the level of .05 in their support of and participation in activities concerning water saving. There is significant relationship between employee's perception toward environmental protection and support/participation in green program of green airline.

NARESUAN UNIVERSITY. NARESUAN UNIVERSITY LIBRARY

Address: PHITSANULOK

Email: library@nu.ac.th

Name: Kanchit Tangong

Role: Advisor

Name: Rosechongporn Komolsevin

Role: Co-Advisor

Created: 2569

Modified: 2026-03-21

Issued: 2026-03-21

วิทยานิพนธ์/Thesis

application/pdf

eng

DegreeName: Master of Arts

Level: Master's degree

Descipline: Hotel and Tourism Management

Grantor: Naresuan University

©copyrights Naresuan University

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