อิทธิพลของปัจจัยภายนอกและปัจจัยภายในที่ส่งผลต่อการรับรู้ประโยชน์และการรับรู้ความเสี่ยงที่จะเช่าพื้นที่ของห้างสรรพสินค้าของกลุ่มผู้ประกอบการ OTOP ตามมุมมองทฤษฎี SOR
The influences of external and internal factor that affecting perceived benefit and risk of OTOP to renting space of a shopping mall
Abstract:
Community enterprise entrepreneurs who intend to rent retail space in department stores for selling their products are influenced by both external and internal factors. Objectives This study aims to examine the influence of these external and internal factors on the perceived benefits and perceived risks of renting department store space among OTOP (One Tambon One Product) entrepreneurs, based on the Stimulus-Organism-Response (S-O-R) theoretical framework. Methodology This study employs a descriptive and quantitative research design. A structured questionnaire was used as the main data collection instrument, targeting a sample of 270 OTOP entrepreneurs. The sampling method employed was non-probability sampling, specifically judgmental sampling. Findings The results revealed that variables such as payment flexibility, quality of service, internal influence within the OTOP group, transparent communication, perceived rental price, and trust in the department store significantly influenced the perceived benefits of renting department store space among OTOP entrepreneurs. Furthermore, internal influence within the OTOP group was found to significantly impact the perceived risks associated with renting department store space. Conclusion: To reduce the perceived risks of renting space in department stores among community enterprise entrepreneurs, it is recommended that department stores implement strategic marketing approaches such as Corporate Social Responsibility (CSR) and Creating Shared Value (CSV). These strategies should aim to foster constructive relationships both within the community enterprise groups and between these groups and the department stores. Strengthening these relationships may positively influence internal group dynamics and perceptions toward department stores, thereby lowering the perceived risks associated with renting retail space.