Abstract:
Food and beverage service activities has a large and significantly growing market size. However, this industry has high competition and is challenging for smaller businesses because of the low barrier to entry, which leads to a highly competitive market with many competitors. ; Apart from the competition of the market, smaller coffee businesses also face the challenges of high cost and consumer purchasing power. Therefore, cost, consumer and competitors are significant for business sustainability. The purposes of this study are to study activity based costing and menu engineering in the bakery production of Lin Cafe, Lamphun Provincea coffee shop that sells beverages and homemade bakery. This study aims to know the activity-based cost and menu engineering analysis of bakery production for guidelines for increasing business competitiveness. The data was collected by interviewing and observing the production of each menu for 6 months along with collecting 6-month sales and expenses. By studying 8 menusscone, orange cake, basque cheesecake, chocolate chip cookie, Oreo cheesecake, brownie, pudding and tiramisuit was found that activity-based cost of all items is higher than cost calculated by the previous method, and 4 of them made a loss. Moreover, menu engineering using activity based costing showed different result from the traditional menu engineering. These results provided more accurate guidelines for production planning and marketing strategy for each bakery item according to the actual cost.