Chen, Yaoshen. Key Factors Influencing Leadership Effectiveness in Diverse Workplaces in Fuzhou City, Fujian Province, China. Master's Degree(Management Science). Rajamangala University of Technology Krungthep. The Office of Resource and Information Technology. : Rajamangala Universiry of Technology Krungthep, 2024.
Key Factors Influencing Leadership Effectiveness in Diverse Workplaces in Fuzhou City, Fujian Province, China
Abstract:
The cultural and economic landscape of Fuzhou City in Fujian Province,
China, is rich and diverse. Management effectiveness and emotional intelligence in
diverse workplaces in Fuzhou City, Fujian Province, China, have been the subject of
related research. The significance of emotional intelligence in fostering a productive
workplace is a topic of great importance, as it enables individuals to recognize,
understand, and manage their own emotions, as well as those of others (Kargeti, 2021).
Additionally, leadership effectiveness is influenced by emotional intelligence
dimensions, including self-awareness, self-regulation, motivation, empathy, and social
skills (Tian, 2022). The aims of this study, therefore, were to investigate the factors
influencing leadership effectiveness based on five aspects: demographic factors,
emotional intelligence, cultural diversity within the organization, communication
strategies, and leadership styles. The quantitative method was applied. Descriptive
statistics, including frequency, percent frequency, the arithmetic mean, and the standard
deviation, were used to analyze the data collected from the questionnaires. The
researcher tests the hypothesis using suitable inferential statistical methods, specifically
the independent samples t-test, the one-way ANOVA, and the multiple linear regression
analysis. The results obtained from the study indicate that differences in marital status,
age, educational level, monthly income, and working experiences generate differences
in leadership effectiveness. Based on the multiple linear regression analysis, all aspects
of emotional intelligence (self-awareness, self-regulation, motivation, empathy, and
social skills); cultural diversity in organizations (diversity, equity, inclusion, and
belonging); communication strategies (awareness and understanding, communication
quality, accessibility, and employee engagement); and leadership styles (decision-
making leadership styles, everyday leadership styles, beyond everyday-work leadership
styles, and values-based leadership styles) have a positive impact on leadership
effectiveness.
Rajamangala University of Technology Krungthep. The Office of Resource and Information Technology