Abstract:
The objective of this research was to explore the cultural differences between Chinese and Thai organizations by employing a qualitative research method. Utilizing a semi-structured interview, this study gathered data through in-dept interviews with a selected group of 30 Thai operational staff who had work experience in both Chinese and Thai organizations. The study involved content analysis and triangulation to average the data and validate the findings.
The research revealed several key findings 1) In terms of power inequality, Chinese organizations demonstrated a more centralized approach with restricted employee involvement in decision-making, whereas Thai entities favored a more participative and decentralized structure. 2) Regarding uncertainty avoidance, neither Chinese nor Thai organizations exhibited a well-defined stance and specific measures on issues leading to uncertainty. 3) On the subject of individualism and collectivism, both cultures prioritized teamwork and organizational commitment, yet Thai entities maintained more profound personal connections outside the workplace. 4) In the context of masculinity and femininity, both Chinese and Thai organizations maintained equality, with variations in roles and responsibilities by gender, but not in compensation. 5) With respect to long-term orientation, both cultures emphasized long-term planning, with Chinese firms having efficiency in decision-making and foresight, while Thai organizations concentrating on relationship-building. 6) In the realm of indulgence and restraint, Thai organizations were observed to manage emotions more judiciously, contrasting with the more abrupt expression of anger in Chinese entities. Furthermore, regarding attitudes, Thai employees exhibited greater engagement and commitment, viewing their organization as a familial unit, while Chinese organizations were perceived as more financially oriented without emotional bonds.
Keywords: cultural differences, Thai organizations, Chinese organizations