Abstract:
This research aimed to develop a web application with the objectives of (1) designing and developing a system for recording and tracking the status of product shipments to address data-related issues, enabling tracking and traceability within the process, and (2) evaluating the systems performance and limitations. Data collection involved identifying issues from a purposively selected sample group based on relevance to the process and work experience. The system was developed following the Software Development Life Cycle (SDLC) as a Single Page Application (SPA) with a serverless architecture. Functional tests were conducted to verify system capabilities, while performance tests, including Load, Capacity, Stress, and Availability tests, were carried out to assess system performance across three metrics: Throughput (req/sec), Response Time (ms), and Resource Usage. Performance was analyzed under worst-case scenarios using the 90th and 95th percentiles. Results indicated that the system met the expectations in all 15 evaluation criteria across 7 functions, achieving 100% compliance, and demonstrated its effectiveness in resolving data management issues. The developed system reduced data-related costs by over 36,521.22 baht annually and minimized shipment waiting time by 190.41 minutes per shipment, equivalent to a 5.98% reduction. Furthermore, the system exhibited efficient performance under current loads, supporting scalability up to 800% before experiencing any performance degradation, thereby enhancing the overall efficiency of the shipment process.