Perceived benefits and challenges regarding the use of ChatGPT in English language learning : a study of L2 postgraduate students

Name: Leat, Ron

keyword: ChatGPT

; English language learning

; Perception

; Perceived benefits

; Perceived challenges

Abstract: This study examines the perceived benefits and challenges and usage patterns of ChatGPT among 54 L2 postgraduate students in Asia, with a demographic breakdown of 27.8% male, 66.6% female, and 5.6% preferring not to disclose gender, aged between 24 and 54 years. Data collection involved using multiple-choice and 5-point Likert scale statements, which were close-ended. The majority of respondents (83.3%) were pursuing master's degrees, and all had utilized ChatGPT, primarily for less than a year. The primary applications included research (59.3%) and language learning (14.8%), with 27.8% of respondents using it daily. According to the results, students value ChatGPT's ease of use (M = 4.43), time-saving features (M = 4.41), and the availability of knowledge in a variety of subjects (M = 4.09), considering it very helpful for learning English. However, concerns were raised about its potential to foster lazy thinking (M = 3.46) and the reliability of translations (M = 3.39). Despite skepticism about its ability to replace traditional language classes or teachers (M = 2.20 and M = 2.13, respectively), students recognized its value in personalized tutoring (M = 3.31), understanding written material (M = 3.93), and translating learning materials (M = 3.39). Specific concerns included the reliability of information on topics with few citations (M = 3.64) and a decline in response quality after several paragraphs (M = 3.33). Nonetheless, respondents disagreed that ChatGPT responses are misleading or confusing (M = 3.28), overall viewing it as a precise and reliable learning tool.

Thammasat University. Thammasat University Library

Address: BANGKOK

Email: preserv@tu.ac.th

Name: Pimsiri Taylor

Role: advisor

Created: 2024

Modified: 2024-12-04

Issued: 2024-12-04

วิทยานิพนธ์/Thesis

application/pdf

DOI: 10.14457/TU.the.2023.732

eng

DegreeName: Master of Arts

Level: Master's Degree

Descipline: Career English for International Communication

Grantor: Thammasat University

©copyrights Thammasat University

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