Abstract:
This research aimed to: 1) Study the condition and compare the self-development skills of employees classified by age, working age, number of hours of learning and job satisfaction background factor user experience and assessing needs 2) Develop a learning model to promote self-development skills. 3) Compare the self-development skills of operational employees before and after learner. 4) Compare the self-development skills of employees after learner. which divided the research into 3 phases according to the objectives: the first phase, The sample group was 72 employees in Bangkok using quota storage method. tool was a questionnaire, the results Age affects the use of technology in acquiring knowledge and the utilization of learning through mobile phones. In addition, working age affects the purpose of using technology and taking advantage of mobile learning. The number of learning hours had different effects on the use of mobile phones for Internet learning. When considering job satisfaction, it was found that the learners shared different ways of exchanging knowledge on the forum and the needs for knowledge-based media for overall self-improvement When analyzing each finding, it was found that the device used to acquire knowledge had the highest need index, followed by learning style and readiness for learning via mobile phones, respectively, the second phase, sample group was 5 specialists, the tool received a very good quality assessment, and the third phase sample consisted of 60 operational level employees, tool is a model from the second phase. the results selfs development skills post-test were significantly higher than pre-test at the .05 level, statistical significance at the .05 level.