Communication Program Development by Using Application Line Group Towards The Health Literacy in Covid-19 of Village Health Volunteers in Chiang Kham District, Phayao Province
Abstract:
The effective use of the LINE application to enhance health knowledge depends on several factors. This study is divided into two phases. Phase 1 is a cross-sectional study aimed at investigating factors related to health knowledge regarding COVID-19 using the LINE application among community health volunteers in Chiang Kham District, Phayao Province. Data were collected via questionnaires from a sample of 342 individuals. Data analysis was conducted using Chi-square statistics and Pearson's correlation coefficient. Phase 2 is a quasi-experimental research study to evaluate the impact of a LINE group communication program on developing health knowledge about COVID-19 among community health volunteers in Chiang Kham District, Phayao Province. The study involved two groups: an experimental group and a comparative group, each comprising 36 participants. The study spanned 6 weeks, and data was analyzed using Paired samples t-test and Independent t-test. In Phase 1 of the study, it was found that overall, the command and assignment system of Village Health Volunteer was rated high. Health literacy regarding COVID-19 through the LINE application was also rated high. It was observed that education level and smartphone usage data within Village Health Volunteer, as well as the command and assignment systems, were significantly correlated with health literacy regarding COVID-19 through LINE group communication (p<0.05). Therefore, it is recommended to encourage Village Health Volunteer members to use the LINE application more extensively and to organize efficient command and assignment systems. This could lead to improved health literacy among Village Health Volunteer members in Phase 2. Regarding health literacy about COVID-19 through the LINE application, both overall and across various aspects, the comparative group was rated moderate, whereas the experimental group was rated high. Comparing average scores before and after the experimental group received the program, significant statistical differences were found both overall and across aspects (p<0.05). Post-experiment, health literacy scores were higher than pre-experiment scores. Comparing average scores between the experimental and comparative groups after receiving the program also revealed significant statistical differences (p<0.05), with the experimental group demonstrating higher health literacy scores than the comparative group