Abstract:
This research aimed to investigate the state and guidelines for personnel management according to the principles of good governance among support staff at the University of Phayao. Specifically, it sought to compare these practices across different educational backgrounds and work experiences. The study involved 280 support staff members and 5 university administrators. The findings revealed that overall personnel management practices among support staff at Phayao University were rated as very satisfactory. When comparing these practices across various educational backgrounds and work experiences, it shows significant differences. Additionally, the study proposed guidelines for personnel management, suggesting adherence to principles of equity and transparency in committee appointments, recruitment, selection, hiring, and contract agreements. It emphasized considerations such as salary, compensation, benefits, and welfare, focusing on job performance outcomes, performance evaluations, performance-based rewards, clear and transparent leave policies, and staff development to enhance skills and competence. Considerations of employee rights, as stipulated by law, were also highlighted. This research contributes to the understanding of personnel management practices in the academic setting, providing insights into areas for improvement and offering practical guidelines for enhancing ethical conduct in personnel management.