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Junyu Tao. A study on the impact of employee work engagement on turnover intention : the mediating role of LMX and the moderating role of leadership support. Master's Degree(Business Administration). Rangsit University. Rangsit University Library. : Rangsit University, 2023.
A study on the impact of employee work engagement on turnover intention : the mediating role of LMX and the moderating role of leadership support
员工工作投入对离职倾向影响研究：LMX 的中介与领导支持的调节作用
Name: Junyu Tao
LCSH:
Leadership
LCSH:
Personnel management
LCSH:
Interpersonal relations
-- Case studies
Abstract:
This study will use catering practitioners as the research participants, and its main
objective is to explore the influencing factors among catering practitioners' turnover
intention. Based on the social exchange theory, a theoretical model was constructed,
and a questionnaire was used to survey a sample of 544 practitioners in the catering
industry in Shanghai, China.
The research results show that work engagement negatively affects turnover
intention; work engagement positively affected leadership-deployment exchange
relationship; leadership-deployment exchange relationship negatively affected
turnover intention; leadership-deployment exchange relationship played a mediating
role between job engagement and turnover intention; leadership support played a
moderating role between job engagement and turnover intention.
Finally, according to the research conclusion, this following three suggestions are
proposed: 1) there should be the establishment of an incentive system to improve
employee work engagement; 2) there should be the cultivation of the communication
relationship between supervisors and employees; and 3) there should be the
determination of the role of leadership support in the organization.
Abstract:
本研究将以餐饮从业人员作为研究对象，其主要目的在探讨餐饮从业人员的
离职倾向之间的影响因素。基于社会交换理论，构建理论模型，并采用问卷调查
法，便利抽样了544 位中国上海餐饮行业从业者。
研究结果表明，工作投入负向影响离职倾向；工作投入正向影响领导与部属
交换关系；领导与部属交换关系负向影响离职倾向；领导与部属交换关系在工
作投入与离职倾向之间具有中介作用；领导支持在工作投入与离职倾向之间具有
调节作用。
最终针对研究结论，本文提出了以下三点建议，1）建立激励制度来提高员
工工作投入；2）培养主管与员工间的沟通关系；3）确定领导支持在组织中的角
色。
Rangsit University. Rangsit University Library
Address:
Pathum Thani
Email:
rattanapornn@rsu.ac.th
Name: Gu Fan
Role:
Advisor
Created:
2023
Modified:
2567-03-08
Issued:
2024-03-08
วิทยานิพนธ์/Thesis
application/pdf
chi
DegreeName: Master of Business Administration
Level: Master's Degree
Descipline: Business Administration
Grantor: Rangsit University
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Junyu Tao
| Title | Contributor | Type |
|---|---|---|
| A study on the impact of employee work engagement on turnover intention : the mediating role of LMX and the moderating role of leadership support
มหาวิทยาลัยรังสิต Junyu Tao | Gu Fan | วิทยานิพนธ์/Thesis |
Gu Fan