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Yushuang Tan. Relationship between servant leadership and employee silence. Master's Degree(Business Management). Rangsit University. Rangsit University Library. : Rangsit University, 2022.
Relationship between servant leadership and employee silence
服务型领导与员工沉默的关系
Name: Yushuang Tan
LCSH:
Leadership
LCSH:
Tradition
Abstract:
Traditional Chinese culture emphasizes harmony and loyalty, and enterprises are
deeply influenced by traditional cultural values. Influenced by traditional Chinese
culture which emphasizes collectivism, Chinese employees choose to remain silent in
order to take the overall situation into consideration and to avoid being regarded as
destroyers of organizational harmony due to their voice. To break employee silence
and to encourage employees to give suggestions has become a key to organizational
reform and innovation. That is why this paper aimed to investigate the mechanism of
servant leadership as well as its effects on employee silence based on theories of voice
efficacy and to construct a theoretical model of servant leader-voice efficacy and
employee silence.
The results revealed a negative correlation between servant leadership and
employee silence in three dimensions. Voice efficacy was found to play a partially
mediating role in such relationship. Organizational support positively moderated the
positive correlation between service-oriented leadership and voice efficacy.
Traditionality moderated the negative correlation between voice efficacy and
employee silence.
Abstract:
中国传统文化强调和谐忠诚，企业受传统文化价值观的影响深远，在注重
集体主义的中国传统文化环境下，员工为了顾全大局，对领导表现绝对服从，
为了避免因建言被视为组织和谐的破坏者，最终选择沉默。能否打破员工的沉
默，激发他们不断建言献策是企业内部改革创新的关键.本文从建言效能感视角
解释服务型领导对员工沉默的作用机制，构建服务型领导－建言效能感－ 员
工沉默的理论模型。
研究得到的结论表明：服务型领导与员工沉默及其三个维度均存在负相
关；建言效能感在服务型领导与员工沉默行为间起到部分中介作用；组织支持
感对服务型领导与建言效能感的正相关具有正向调节作用；传统性对建言效能
感与沉默行为之间的负相关具有负向调节作用。传统性对服务型领导与沉默行
为及三个维度之间的负相关具有负向调节作用。
Rangsit University. Rangsit University Library
Address:
Pathum Thani
Email:
rattanapornn@rsu.ac.th
Name: Jiang Haiyue
Role:
Advisor
Created:
2022
Modified:
2567-03-01
Issued:
2024-03-01
วิทยานิพนธ์/Thesis
application/pdf
chi
DegreeName: Master of Business Administration
Level: Master's Degree
Descipline: Business Management
Grantor: Rangsit University
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Yushuang Tan
| Title | Contributor | Type |
|---|---|---|
| Relationship between servant leadership and employee silence
มหาวิทยาลัยรังสิต Yushuang Tan | Jiang Haiyue | วิทยานิพนธ์/Thesis |
Jiang Haiyue