Abstract:
This research paper investigates and describes the concept of Electronic dental medical record system. The main purposes of this study are 1) to study the conditions of Dental Medical Record System at Faculty of Dentistry- Western University, Bangkok, Thailand, 2) to study the demand levels of The Electronic Dental Medical Record System at Faculty of Dentistry- Western University, Bangkok, Thailand, 3) to maintain and develop The Electronic Dental Medical Record System at Faculty of Dentistry- Western University, Bangkok, Thailand, and 4) to report study results and satisfaction level of using The Electronic Dental Medical Record System at Faculty of Dentistry Western University, Bangkok, Thailand. The research was conducted using a mixed method, the combination of Qualitative Method and Quantitative Method under the concept of System Development Life Cycle: SDLC. The researcher presents to study results into main 5 phases : 1. Project Planning, 2. Analysis Phase, 3.Design Phase, 4. Implementation Phase, and 5. Maintenance Phase. The results demonstrates that the developed Electronic Medical Record System is not only able to respond to the users' needs, but also resolve users' problem perfectly. By conducting the regular users' satisfaction and opinion surveys toward the system of The Electronic Dental Medical Record System at Faculty of Dentistry- Western University, Bangkok, Thailand with the sample group of professors, dental specialists and the clinical support dental assistants, four frameworks are executed for measuring performance and evaluation as follows. Functional testing: users, in over all, are highly satisfied with the developed system at the average 4.07 of satisfaction scores. Functional requirement testing: the developed system significantly fulfilled users' requirements at the average 4.48 of satisfaction scores. Usability testing: the developed system is exceptionally ease of use at the average 4.43 of satisfaction scores. Security Testing: the developed system is exceptionally ease of use at the average 4.43 of satisfaction scores.