Abstract:
The awarded projects for effective change were honored by the Office of the Public Sector Development Commission for government agencies with the commitment to the effective public administration and serving the citizens needs. The research studies two awarded projects: Participatory Water Management in Diverse Ecosystems, Prak-Nam-Dang Community and Satun UNESCO Global Geopark as best practices in engaging citizens in decision making. It used qualitative method for collecting data and documentary research. Fourteen participants from government sector and citizen participated in in-depth interviews. The research found that factors affecting the success of the projects are the role of leaders, knowledge about the project, availability of information, availability of staff, and allocation of resources factors. Besides, knowledge about the project and availability of staff factors are obstacles that need to be improved for public participation. The researcher summarizes the different and similar points of factors and related the study results with the outside-in approach and Inside-out approach development strategies to give recommendations to relevant government agencies in improving the projects.