Abstract:
The objectives of this research were to study the brand Image of OTOP in Pattani Province, according to
the opinions of customers in issues; 1) the current image 2) the wish image 3) the gap between the current image and the wish image. The samples consisted of 400 customers who have purchased or used OTOP product of Pattani Province. The research tool was a questionnaire with a reliability value rate at 0.972. The statistics used to analyze the data were frequency, percentage, mean, standard deviation, t-test and one-way ANOVA with the level of statistical significance at .05.
The results revealed that 1) the current image of the demand side and supply side were at a moderate level.
2) The wish image of the demand side and supply side were at a high level. 3) The gap between the current image and the wish image of the demand side and supply side showed that the current image was lower than the wish image.