Abstract:
The purpose of this descriptive research was to study the cultural intelligence of registered nurses in general hospitals under the Ministry of Public Health and compare the cultural intelligence of registered nurses classified by age, education level, work experience, number of foreign patients, level of supervision and cross-cultural nursing training. The sample was 382 registered nurses selected by multi-stage sampling technique. The instruments employed in data collection included a questionnaire on the cultural intelligence of registered nurses based on the cultural intelligence concept developed by Dyne et al. (2012) and adapted to the Thai registered nurse's context. The questionnaire was validated by a panel of five qualified experts who checked for content validity, which was .89. Reliability was tested by Cronbachs alpha coefficient, which yielded a reliability value of .97. Data were statistically analyzed by frequency, percentage, mean, standard deviation, and one-way ANOVA. The findings can be summarized as follows: 1. The overall cultural intelligence of registered nurses in general hospitals under the Ministry of Public Health was found to be high (mean=5.27). In terms of individual dimensions, the behavioral dimension was found to have the highest level (mean=5.45), followed by the metacognitive (mean=5.42), and motivational dimensions (mean=5.18), while the cognitive dimension had the lowest mean score (mean=5.02). 2. Registered nurses with different numbers of foreign patients, levels of supervision, and cross-cultural nursing training perceived their cultural intelligence levels differently with statistical significance at 0.5, while registered nurses with different ages, work experience and educational levels perceived their cultural intelligence levels no differently.