Abstract:
The purposes of this research were 1) to study the opinion level of the service marketing mix, technology adoption, satisfaction, and the decision making on purchasing products from the online application of consumers in Lampang 2) to study the service marketing mix, technology adoption, and satisfaction affecting the decision making on purchasing products from the online application of consumers in Lampang. The sample was 385 consumers who had shopped through an online application in Lampang. The research instruments were an online questionnaire. The data were analyzed in terms of descriptive statistics comprised percentage, frequency, mean, and standard deviation, and inferential statistics were the enter multiple regression analysis.
The research findings were 1) The opinion level of technology adoption was at the highest level and service marketing mix, decision making, and satisfaction were at a high level. 2) The results of the enter multiple regression analysis tests found that the service marketing mix, technology adoption, and satisfaction affected peoples decision-making on purchasing products from the online application at a significance level of 0.01.