Factors influencing knowledge sharing towards quality and innovation

Name: Onwika Sritong

LCSH: Kasetsart University -- Dissertations. D.Eng. (Industrial Engineering) 2017

Classification :.LCCS: TS156

LCSH: Kasetsart University. Department of Industrial Engineering -- Dissertations

LCSH: Quality control

LCSH: Knowledge management

Abstract: There are three objectives in this research. The first objective is to identify the factors which influence the effectiveness of knowledge sharing in the herbal industry. The second objective is to prioritize these factors. The last objective is to further develop a knowledge-sharing framework as a basis to improve quality and innovation for the herbal industry. The research model is based on Theory of Planned Behavior or TPB. In addition, the research methodology includes the use of the questionnaire for data collection from the companies. The data is analyzed by various statistical methods such as Friedman Test and Structural Equation Model (SEM). For the proposed knowledge-sharing framework, a case company with the expert’s feedback is used for its validation. For the research’s findings, there are five factors based on TPB. They are: attitude, subjective norm such as social pressure, perceived behavioral control, intention to share knowledge, and knowledge-sharing behavior. In addition, based on the frequency cited from the literatures, the factors that influence the effective knowledge sharing include leadership, trust, organizational culture, information technology, and motivation. Based on the SEM, the Information technology has the highest effect on knowledge-sharing behavior while leadership has the least impact. Finally, the predictability of the proposed framework for the herbal industry is as follows. 36.5% of the variance in knowledge sharing is from the intentions while the behavior accounts for 76%.

Kasetsart University. Office of the University Library

Address: Bangkok

Email: tdckulib@ku.ac.th

Name: Kongkiti Phusavat

Role: Thesis Advisor

Name: Pornthep Anussornnitisarn

Role: Thesis Co-Advisor

Created: 2017

Modified: 2023-06-23

Issued: 2023-06-23

วิทยานิพนธ์/Thesis

application/pdf

URL: https://kasetsart.idm.oclc.org/login?url=https://www.lib.ku.ac.th/KUthesis/2560/onwika-sri-all.pdf

CallNumber: TS156.O59

eng

DegreeName: Doctor of Engineering

Level: Doctoral Degree

Descipline: Industrial Engineering

Grantor: Kasetsart University

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