Digital marketing communication and service quality influence on motivation for using the entertainment business service in Pattaya after the relief of the corona virus spidemic crisis
Abstract:
This research aims to study personal data, the behavior of people who use entertainment business services, digital marketing communication and the quality of service that influences the motivation for using the entertainment business services in Pattaya after the relief period of the corona virus epidemic 2019. This is quantitative research. The sample group was 394 Thai tourists visiting entertainment venues in Pattaya. Data were collected by using a questionnaire. Data analysis by using the SPSS statistical package to analyze the data. There are statistics that are chosen as follows: frequency, percentage, mean, standard deviation. Hypothesis analysis using multiple linear regression analysis. The results showed thatdigital marketing communication influencing customers' motivation to use the entertainment business in Pattaya after the coronavirus crisis at significant at level 0.05.Service quality influencing customer motivation to use entertainment business inPattaya after the corona virus epidemic crisis at significant at level 0.05.