Ginnapat Tangchitnob. Leadership in the new normal. Master's Degree(Global Business Management). Thammasat University. Thammasat University Library. : Thammasat University, 2021.
Abstract:
Various studies and research posited that effective leadership influences employee engagement. As the "new normal" and WFH arise, working landscape has changed. Given the fact that there are a few known recent studies on this topic, raises the question of whether pre-pandemic research conclusions are still applicable now. Therefore, this quantitative research aimed to examine 1) how COVID-19-induced work from home affects leadership and 2) how such leadership affects auditor work engagement. A sample group of 50 auditors in the financial services industry was randomly drawn from KPMG Phoomchai Audit. Paired-sample t-tests point out that during WFH, autocratic and laissez-faire leaderships are both statistically somewhat higher than those in the pre-pandemic time while transactional leadership is statistically somewhat lower. Its also found that transformational leadership during WFH is somewhat lower than in the pre-pandemic time but the decrease is not statistically significant. Multiple regression analysis reveals that, among the four styles of leadership, only transactional leadership has a significant positive influence over auditor engagement. Limitations, contributions, and recommendations were discussed
Thammasat University. Thammasat University Library