Abstract:
This mixed-methodology research aims to: 1) study factors influencing the successful marketing management approach of small and medium enterprises in the industrial sector of Thailand; 2) develop the structural equation model of the successful marketing management approach of small and medium enterprises in the industrial sector of Thailand. The samples used in qualitative research included 9 experts and 7 advisors. The samples for quantitative research were 500 entrepreneurs or marketing executives of small and medium enterprises. The results showed that: 1) the successful marketing management of small and medium enterprises in the industrial sector of Thailand consisted of four Important factors, i.e. marketing, innovation, leadership, and customer relation and 2) the structural equation model fitted with the empirical data significantly with the p = 0.188, χ2/df = 1.087, GFI = 0.960, RMSEA = 0.013, and the root index of the squared average of tolerance (RMSEA) is 0.013. The hypothetical test results showed that the leadership element directly influenced the customer relation element statistically significant at 0.001 and the influence coefficient was 0.84. The leadership element directly influences the innovation element statistically significant at 0.001 with the influence coefficient of 0.62. The customer relation directly influences the marketing element statistically significant at 0.001 with the influence coefficient of 0.57. The innovation directly influences the marketing element statistically significant at 0.01 with the influence coefficient of 0.46.