Abstract:
ABSTRACT
This research aimed to: 1) compare the performance efficiency; 2) study the administration factors affecting the performance efficiency; and 3) study the guidelines for developing performance efficiency of personnel of Treasury Offices in Central Region. Mixed method was used in this research. Regarding quantitative research, the sample was 209 person of the Treasury Offices in Central Region, selected by stratified random sampling. The instrument used was a questionnaire constructed by the researcher with the acceptable content validity and reliability between 0.79-0.94. The statistics used for data analysis consisted of percentage, mean, standard deviation, t-test, one-way ANOVA, least significance difference, and stepwise multiple regression. As for the qualitative research, data were collected from purposive informants by using an in-depth interview. The informants consisted of 8 executives of Treasury Offices in Central Region. Data were analyzed by content analysis.
The findings of this research were as follows:
1. Regarding comparison of performance efficiency, it was found that personnel with different affiliations had different opinions with statistical significance at .05 level.
2. The administration factors in the aspects of planning (X1) coordinating (X4) and innovating (X6) affected the performance efficiency of personnel with the predictive power at the percentage of 59.40. The equation was:
Ŷtot = 1.178 + 0.236**(X1) + 0.242(X4) + 0.215**(X6).
3. The guidelines for developing performance efficiency derived by the in-depth interview were the administrators should: give priority to motivating the personnel to aware of performance efficiency enhancement; set a plan for organizational development with involvement of every personnel to create team collaboration; monitor work performance continuously; and appropriately apply technology and innovation to improve performance efficiency.