Factors influencing students' satisfaction with the Master of Arts Program in English for Careers (MEC) at Thammasat University

Name: Lerjate Suanjan

keyword: English for careers

LCSH: English language -- Study and teaching (Graduate) -- Thailand -- Bangkok -- Case studies

; Experience in English program

; English skills improvement

; English language

; Study and teaching

; Satisfaction

; The Master of Arts Program in English for Careers (MEC)

; Thammasat University

Abstract: This research aimed to examine the current level of students’ satisfaction and factors influencing their satisfaction toward the MEC program. To complete the research aim, quantitative method (questionnaire) was used. The data was collected from students who registered for the MEC program in 2015 and are currently completing their second year of the program (n = 60). The open ended and close ended questions were included. The data was analyzed using statistical tools and content analysis. The descriptive analysis showed that individual attitudes toward the English language in general, and the coursework of the MEC class, were generally positive. Assessments of the course material, course content, and classroom environment were generally good and very good. Students could be described as satisfied to very satisfied. Students also self-assessed moderate improvements in each of the four skills (Listening, Speaking, Writing, and Reading). These results suggest that the students were generally positive, satisfied, and learning. The results indicated that students who had previous experience in English language programs had a significantly lower satisfaction level with the MEC program than those that did not. It also showed that the four factors tested (attitude to English, course materials, course content, and classroom environment) revealed about 24% of variance in satisfaction. Of the four factors identified, only one factor – course content – was statistically significant in the regression equation

Thammasat University. Thammasat University Library

Address: BANGKOK

Email: preserv@tu.ac.th

Name: Nitaya Yuangsri

Role: advisor

Created: 2015

Modified: 2021-09-16

Issued: 2021-09-16

วิทยานิพนธ์/Thesis

application/pdf

DOI: 10.14457/TU.the.2015.728

eng

DegreeName: Master of Arts

Level: Master's Degree

Descipline: English for Careers

Grantor: Thammasat University

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