Abstract:
Recently, large organizations have offered annual on-site physical check-up to facilitate employees and maintain the daily workforce. Unlike a hospital, this on-site check-up is challenging for a health provider as medical resources must be prepared for unexpected numbers in a new environment similar to a case study of an electronic factory that operates three shifts. This research aims to provide insights on patient scheduling staff numbering and work station sequencing. Based on the preliminary data, the blood sample collection has emerged as the critical process as it requires fasting and must be completed before the beginning of a shift. Other check-up procedures can be done during breaks or the following date. As a result, we proposed the operational workflow and suggested some policies to improve utilization using a discrete-time event simulation. The analysis suggests that patient scheduling staff numbering and station sequencing can reduce 16 staffs out of 82 staffs and improve utilization with little interfering with the beginning of a shift.