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Maswika Chaiyapoo. Needs analysis of English language use of non-teaching staff in an international program. Master's Degree(Teaching English as a Foreign Language). Thammasat University. Thammasat University Library. : Thammasat University, 2017.
Needs analysis of English language use of non-teaching staff in an international program
Name: Maswika Chaiyapoo
keyword:
Needs analysis
Abstract:
The purpose of this study is to investigate the needs for English language use of university non-teaching staff in terms of necessities, wants, and difficulties. The participants of this study were 36 non-teaching staff members who were working in an international program at a Thai university. They were chosen by using a purposive sampling technique. To create a questionnaire which was one of the instruments in this study, the researcher conducted preliminary study in order to get the information, concept, and the ideas to create question items in the questionnaire. Three methods were employed in order to conduct the preliminary study: observation, informal interview, and document analysis. After that, sets of a questionnaire in Thai language were distributed to participants in February 2017. The researcher collected the responses four days after the distribution. Then responses were prepared for data analysis. After that, two participants from each division or department at the institute were selected, based on their roles in the division, for the semi-structured interviews, another instrument in this study. Frequency, percentage, mean scores and standard deviation (SD) were used to calculate the data collected from the questionnaire. The researcher employed a coding method to analyze information from open-ended question items and the information from the interview (after it was transcribed and interpreted). The results indicated that reading skill was rated as the most important skill for respondents at work, followed by writing, listening, and speaking skills. In terms of difficulties, the results pointed out that the most difficult skill for the participants was English grammar use, while the least difficult skill was listening skill. Concerning wants to improve English skills at work, a majority of the participants preferred to be provided with English skills training. The skill which they wanted to improve the most was speaking skill. Also, it was found that more than half of the participants preferred to study with both Thai and foreign teachers. The conclusion of this study was that any course provided for the non-teaching staff members should be related to their actual needs in English language use, focusing on writing skill as it is the skill where there is the biggest gap between level of importance and abilities for them. Also, the course or the training should focus on the knowledge of grammar together with vocabulary which is necessary at work. These could be inset while practising other skills and activities that might help to decrease boredom while learning them.
Thammasat University. Thammasat University Library
Address:
BANGKOK
Email:
preserv@tu.ac.th
Name: Monnipha Somphong
Role:
advisor
Created:
2017
Modified:
2021-05-24
Issued:
2021-05-24
วิทยานิพนธ์/Thesis
application/pdf
eng
DegreeName: Master of Arts
Level: Master's Degree
Descipline: Teaching English as a Foreign Language
Grantor: Thammasat University
©copyrights Thammasat University
RightsAccess:
ใช้เวลา
0.037385 วินาที
Maswika Chaiyapoo
| Title | Contributor | Type |
|---|---|---|
| Needs analysis of English language use of non-teaching staff in an international program
มหาวิทยาลัยธรรมศาสตร์ Maswika Chaiyapoo | Monnipha Somphong | วิทยานิพนธ์/Thesis |
Monnipha Somphong