The understanding of aviation terminology for Thai flight attendants

Name: Yanisa Chenyawanich Choo

keyword: Aviation terminology

; Thai flight attendants

; Understanding

Abstract: The purpose of this study was to measure the understanding level of THAI flight attendants towards aviation terminology in order to determine the overall level of work proficiency. A total of 112 questionnaires were distributed using convenience sampling. The questionnaire was comprised of 80 questions requiring written answers based on IATA three-letter airport codes and aviation terminology. Data generated from the questionnaire were both qualitative and quantitative in nature. The results revealed that THAI flight attendants did not feel confident in their ability to explain safety and security terminology. In addition, it is suggested that the established interval of annual recurrent training should be reviewed. This is due to the fact that knowledge can deteriorate over times as shown in this study

Thammasat University. Thammasat University Library

Address: BANGKOK

Email: preserv@tu.ac.th

Name: Vimolchaya Yanasugonhda

Role: advisor

Created: 2017

Modified: 2021-04-01

Issued: 2021-04-01

วิทยานิพนธ์/Thesis

application/pdf

DOI: 10.14457/TU.the.2017.1189

eng

DegreeName: Master of Arts

Level: Master's Degree

Descipline: Career English for International Communication

Grantor: Thammasat University

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