Student satisfaction towards employment services in colleges and universities : a case study of Tongren University

高校就业服务学生满意度研究 以铜仁学院为例

Name: Liao Shijia

LCSH: College students -- Services for -- China

LCSH: Labor supply -- China

LCSH: Labor service

Abstract: Employment is the foundation of people's livelihood. However, college students always face huge employment pressure. Due to its significance, colleges and universities need to build a sound employment service system for their students. This research, then, was conducted to explore the satisfaction towards employment services of students in colleges and universities focusing on Tongren University, China, as a research case study and to analyze the weak links of employment services for the improvement of student satisfaction. Through the collation of relevant research literature, this research investigated a satisfaction index system for employment services in colleges and universities, which included five primary indicators: employment guidance education, employment guaranteesupport, employment management services, employment information services, and personalized guidance. The research tools were a set of questionnaires and in-depth interviews with 9 students. Data were analyzed using the SPSS23.0 statistical software. The result revealed that students’ overall satisfaction towards employment services in colleges and universities was not high. Employment guidance was found to lack professionalism and practicality. Due to the weakness of the faculty and a high proportion of teachers with part-time jobs, employment information platform was not perfectly constructed. Finally, a lack of professional guidance on employment ability and vocational service was found.

Abstract: 就业是民生的基础，大学生面对巨大的就业压力，高校构建完善的就业服 务体系尤为重要。从学生满意度的视角进行研究，了解大学生对高校就业服务 的需求，分析就业服务的薄弱环节，提高学生满意度有助于学生充分就业。 本文通过对相关研究关献的整理，构建高校就业服务满意度指标体系主要 包括就业指导教育、就业保障支持、就业管理服务、就业信息服务、个性化指 导五个一级指标。利用 SPSS23.0 统计软件对问卷进行分析，再深入访谈 9 名学 生。调查数据发现：学生对高校就业服务满意度整体不高；就业指导缺乏专业 性和实用性；师资力量薄弱就业指导教师兼职比重高；就业信息平台建设不完 善；在就业能力和职业观念上缺乏专业性指导

Rangsit University Library

Address: Pathumthani

Email: rattanapornn@rsu.ac.th

Name: Jiang Hai Yue

Role: Advisor

Created: 2020

Modified: 2023-11-16

Issued: 2021-02-12

วิทยานิพนธ์/Thesis

application/pdf

chi

Level: Master's Degree

Descipline: Business Administration

Grantor: Rangsit University

DegreeName: Master of Business Administration

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