Abstract:
ABSTRACT
This research aimed to: 1) study the human relations factors of personnel in primary schools; 2) identify the relationship of human relations factors of personnel; and 3) confirm the relationship of human relations factors of personnel. The data collection was conducted in 4 phases. Phase 1, data were collected by an in-depth interview of 8 qualified experts. They were civil servants administrators, university faculty members, academics, and school teachers, derived by purposive sampling. The research instrument was a semi-structured interview form, and data were analyzed by content analysis. In phase 2, data were collected in 374 primary schools. The sample was composed of 1,122 respondents, one school director, one teacher, and one school committee per school, derived by multi-stage sampling. The research instrument was a questionnaire constructed by the researcher with content validity between 0.80 - 1.00 and internal consistency reliability of 0.986. In phase 3, data were analyzed by exploratory factor analysis and factor analysis. In phase 4, data were collected by examining and confirming the relationship of human relations factors through connoisseurship. The in formants consisted of 9 qualified experts. They were academics from public universities, school directors, and school teachers derived by purposive sampling. The instrument was a check list form. Data were analyzed by content analysis.
The results were as follows:
1. The human relations factors of personnel in primary schools consisted of 7 components. They were conflict management and teamwork, leadership and communication, organizational culture and change management, motivation building, strategic management, good governance, and human resource development.
2. The relationship of human relations factors of personnel in primary schools was consistent with the empirical data in 3 components. 1) Good governance had a positive direct influence on conflict management and teamwork, on leadership and communication, and on motivation building. However, good governance had a negative direct influence on human resource development. 2) Organizational culture and change management had a negative direct influence on conflict management and teamwork, on leadership and communication, and on motivation building. However, organizational culture and change management had a positive direct influence on human resource development. 3) Strategic management had a negative influence on conflict management and teamwork, on leadership and communication, and on motivation building. However, it had a positive direct influence on human resource development.
3. Regarding the confirmation of relationship of human relations factors, the experts had consistent opinion with the consensus model, which was appropriate, feasible, accurate, comprehensive, and useful for development of personnels human relations in primary schools.
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