Abstract:
This research aims to explore and study process of innovation development in examined factory in electronics industry in Thailand. Studying and identifying factors which influence to process innovation development, developing process innovation algorithm model which will be applied in manufacturing process including testing with pilot projects as to determine the acceptability of deploying in manufacturing process. Qualitative research was done by questionnaire and deep interview with examined factory managements, experts and engineers 30 persons who involve in problem solving and process innovation in order to obtain the initial information respect to developing of process innovation in manufacturing process of examined factory. Algorithm of manufacturing process innovation was designed and tested with pilot projects, model refinement was done in order to accommodate the unique requirements of examined factory. Algorithm acceptability also assessed including developing system of project management and knowledge management. According to research results, we found that 5D model is able to apply to manufacturing process for analyzing the business opportunity and factory problem solving in dimension of incremental improvement and innovation approach. TRIZ is the essential tool to create the Out of the Box solution. The integration between TRIZ and Six Sigma tools enhance the business opportunity discovery, project charter can be specifically defined, and search for solution can be done in different dimensions. The knowledge can be used for setting control system and knowledge management. Developing of dynamic model of process innovation development algorithm will be extremely essential since the model will be adopt itself to fit to the change of product, technology and process. From research results, we found that there are the factors which affect to manufacture process innovation. They are organizational culture, leadership, project management, innovation tools, and knowledge management. Important average score were assigned by examiners per following: leadership (4.57/5), knowledge management (4.56/5), project management (4.47/5), problem solving and innovation tool (4.41/5), and organizational culture (4.29/5). In current situation, each factor have the average score as following: leadership (3.43/5), knowledge management (2.86/5), project management (3.07/5), problem solving and innovation tool (3.20/5), and organizational culture (3.51/5). After developing 5D algorithm, project management system and knowledge management system then there is the positive impact to the current score which significantly improve innovation algorithm score from (2.77/5) to (3.27/5) and knowledge management average score significantly improve from (2.86/5) to (3.79/5)