Abstract:
The purpose of this independent study was to examine factors influencing the working efficiency of the production department in PZ Cussons Thailand Company Limited.
The data was collected from 155 employees in the production department. The statistics applied for the data analysis consisted of frequency, percentage, mean, standard deviation, Independent Samples t-test, One-way ANOVA, and Pearsons correlation coefficient.
The results of the study showed that the majority of the employees were single; female aged 18-41 years, having been working as bar soap wrappers for less than 10 years, with a monthly income of 7,500-12,000 Thai baht. Their opinions on working efficiency were at high level. The results of hypothesis testing showed that different age and marital status had no influence on their working efficiency while differences in gender, educational background, monthly income, job description and working experience resulted in significantly different working efficiency. The results of correlation analysis revealed that the overall opinions on machine factors correlated with their working efficiency at a moderate level. When considering the leadership factors, their working efficiency was also correlated at a moderate level in the aspects of motivation, emotional control and relationship with subordinates.