DEVELOPMENT OF LEARNING PROCESS WITH CREATIVE PROBLEM SOLVING USING COMPUTER-SUPPORTED COLLABORATIVE LEARNING BASED ON ACTIVITY THEORY TO ENHANCE LIBRARIAL INNOVATIVE ABILITY OF INFORMATION PROFESSIONALS STUDENTS
Abstract:
The purposes of this research are 1) to develop the learning process through creative problem-solving using computer-supported collaborative learning based on activity theory to enhance information professional students librarial innovative ability: 2) to study the results of the learning process, and 3) to analyze the roles of the tools, rules, and division of labour of the developed learning process using activity theory. The sample consisted of thirty-eight sophomore Information Studies students. The research instruments were: pre and post-tests for librarial innovative ability, library innovation assessment tool, interview forms for the instructors and the librarians, observation and interview forms and evaluation form. The findings of the study were as follows: 1. The developed learning process consisted of 5 elements and 7 main steps. The 5 elements were: 1) information sources (places, person sources and online sources); 2) community (instructors, students, and librarians); 3) creative problem-solving techniques i.e. Why-Why techniques, SCAMPER, and online mind-mapping; 4) computer-supported collaborative learning (CSCL); and 5) evaluation. The 7 learning steps were as follows: 1) orientation; 2) understand the problems; 3) generate innovative ideas; 4) select innovation ideas; 5) present innovative ideas for approval; 6) plan and create the innovation; and 7) disseminate the innovation. 2. The comparison between the pre and post-tests of librarial innovative ability scores showed that the post-test score was significantly higher than the pretest score at .05 level. The developed library innovations were innovative product and service, and the scores of the library innovations were in the highest scores. The results of the validation evaluation by the experts were excellent (Mean 4.62). 3. The analysis of the roles of the tools, rules, and division of labour showed that the CSCL tools were the most important elements that encouraged effective interactive communications and knowledge sharing among community members. In terms of division of labour in the group, each student collaborated and took a role and responsibility based on his/her ability; it was similar in all groups. In terms of the instructors and librarians roles, there was a demonstration of partnership, collaboration, respect, and acceptance among the members; and each of them distinctively took the role of the leader according to his/her expertise. In terms of the rules, during the collaborative learning process, the members collaborated and successfully achieved their goals under the established agreements or accepted unofficial rules.