Abstract:
The study attempts 1) to study influence of personal factors toward organizational citizenship behavior of employees from Konsei (Thailand) Co., Ltd., Chon Buri Province; and 2) to study the impact of organizational commitment on organizational citizenship behavior of employees from Konsei (Thailand) Co., Ltd., Chon Buri Province. The subjects in this study were 186 employees from Konsei (Thailand) Co., Ltd., Chon Buri Province whilst the research instrument was rating-scale questionnaire that has already passed validity and reliability test. The data were analyzed to find frequency, percentage, mean, standard deviation, One-way ANOVA,F-test and Multiple linear regression. The findings reveal that 1) The study on personal factors influencing organizational citizenship behavior indicates that employees with different income and education had different organizational citizenship behavior. 2) The study on organizational commitment contributing to organizational citizenship behavior shows that organizational culture and organizational purpose in the aspects of job description, total income, opportunity did not have an impact on organizational citizenship behavior whereas leadership, life quality, and relationship had an influence on organizational citizenship behavior with R Square of .030 or 30 per cent at the significant level of 0.05.