การศึกษาสภาพ ความพึงพอใจของผู้ใช้เครื่องคอมพิวเตอร์มือถือ PDA (Personal Digital Assistant) ในประเทศไทย

Name: สุทธิดา โชติช่วง

Organization : มหาวิทยาลัยเทคโนโลยีพระจอมเกล้าธนบุรี

keyword: PDA (Personnel Digital Assistant)

; the Satisfaction

Abstract: The objective of this research was to study the satisfaction of PDA (Personnel Digital Assistant) users in Thailand. The criteria used in the study were hardware, software, utilization and other related criteria. The questionnaire method was used for data collection with 447 sample users, who were the members of Thai PDA User’s Group (TPUG) club. The method for data analysis was statistical method with the use of percentage, median and standard deviation. The result of the research indicated that most of PDA users in Thailand were men at the age of 20 to 29. They held a bachelor degree and had more than 40,000 Baht/month in income. Palm was the most popular PDA brand for PDA users. The schedule task menu was the highest utilizing one, while leather pockets and anti-vibration boxes were the most popular PDA accessories. The data transferable capability to PC was the primary reason in selecting any PDA. The overall satisfactory level for PDA users was in the medium level. However, the most favorable criterion was software, followed by hardware criterion, using capability and related criteria, respectively. The difficulties for PDA users in Thailand were (1) PDA was considered expensive material, (2) PDA was easily out of date since the fast computer-development technology and (3) the lack of Thai manuals. The most useful option was the electronic organizer, which was capable of using paper and calculation instead. The personnel data security was still considered inadequate and too expensive in case of computer price comparisons. The difficulty in maintaining, the incorrect Thai font showing, the lack of software support and the complexity in software installation and the complication in accessory connecting to the PDA were among the most important inconveniences for PDA users in Thailand.

มหาวิทยาลัยเทคโนโลยีพระจอมเกล้าธนบุรี

Address: กรุงเทพมหานคร (Bangkok)

Email: info.lib@mail.kmutt.ac.th

Name: ดร.ไพบูลย์ เกียรติโกมล

Role: อาจารย์ที่ปรึกษา

Created: 2545

Issued: 2005-11-23

Modified: 2006-05-10

วิทยานิพนธ์/Thesis

ISBN: 9749635957

CallNumber: CIT320

tha

DegreeName: ครุศาสตร์อุตสาหกรรมมหาบัณฑิต

Level: ปริญญาโท

Descipline: คอมพิวเตอร์และเทคโนโลยีสารสนเทศ

Grantor: มหาวิทยาลัยเทคโนโลยีพระจอมเกล้าธนบุรี

©copyrights มหาวิทยาลัยเทคโนโลยีพระจอมเกล้าธนบุรี

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