Abstract:
The independent study aimed to study personal factors and marketing mix factors affecting purchase decision making process of Honda motorcycle in Rayong province. The samples consisted of 400 Honda motorcycle users which were selected by stratified sampling method. Data collection used in this research was questionnaire. Descriptive statistics used in data analysis were frequency, percentage, Arithmetic mean, standard deviation. Inferential statistics used were Independent Samples t-test, One-way ANOVA, Least Significant Difference, and Spearman rank correlation coefficient.
The study results showed that most of the respondents were married female, age between 21-30 years old, high school graduate or less, and working as a company employee with an average salary between 10,001-12,500 baht per month. The respondents preferred a family-style Honda motorcycle. Most of the respondents were concerned about the overall marketing mix factors and purchase decision making process of Honda motorcycle in Rayong province at a high level.
Hypothesis testing results revealed that individual factors did not influence the purchase decision making process of Honda motorcycle significantly. Furthermore, marketing mix factors including product, place, promotion, physical evidence and process had a relationship with purchase decision making process at 0.05 statistical significance level.