Abstract:
This research has the objective to analyze the inventory management problem and
suggest the guidelines to solve those problems for Phelps Dodge International (Thailand) Limited
for maximum efficiency in inventory management. Data were collected through in-depth
interview from 9 executives, managers, and supervisors. Content analysis is used to analyze the
data and Ishikawa Diagram is used as a tool to find the causes and problems and ways to solve
those problems.
The result of in-depth interview shows that the inventory management problems of
Phelps Dodge International (Thailand) Limited occur from the mistakes made by employees who
lack knowledge, skills and expertise, and from the delay in data recording, communication
problem, planning mistakes, no internal control system, and no work steps planning. As for
recommendations for solving the problems, the leaders or representatives suggest many
alternatives that are beneficial to the inventory management system improvement for the
organization. The executives and employees can use that information as a guideline for maximum
efficiency in inventory management system of the company.