Factors affecting the decision to purchase a house in a housing project in Muang disstrict, Chanthaburi of consumers asking for a home loan from financial institution
Abstract:
The research had objective to study factors affecting the decision to purchase a house in a housing project in Muang District, Chanthaburi of consumers asking for a home loan from a financial institution. The study used mixed method of both quantitative and qualitative research. The research was conducted by using a questionnaire and interview as tool for data collection. For quantitative data, the sample group consisted of 400 people who had intention to buy a house in Muang District, Chanthaburi. For qualitative data, 6 loan officials of financial institutions were interviewed. The findings revealed that for the behavior of the people who intended to buy a house in Muang District, Chanthaburi and needed the home loan from financial institutions, most of the respondents chose to buy a one-storey detached house with 21-30 square wah, and their budget was1,000,001-2,000,000 baht. The reason they bought a house was that they wanted to have their own residence. They themselves decided to buy it. 7-12 months was the period they spent on choosing the house. For the method of thepayment, they paid in installments. Billboards were the channel for their perception of housing projects. In the analysis of internal environment of the housing project, it was found that the consumers put an emphasis on technology. For example, the houses were designed to be energy-efficient and to have a good ventilation system. In addition, materials, furniture and appliances were modern in terms of energy savings coupled with the fact that the house was built quickly and easily. And the housing project used innovation like prefabricated panels. For the marketing mix factors, it was found that the consumers put an emphasis on process and physical environment. This meant that the house for sale was ready to be transferred or the house was under construction and the buyers had paid a down payment on the house. The buyers also focused on furnished office, the housing projects environment, and interestingly furnished model house. From hypothesis testing, the following are the findings: 1) different personal factors affected the decision to buy the house in some aspects, 2) different behavior affected the decision to buy the house in some aspects, 3) technology which was environment in the housing project influenced the purchasing decision the most, and 4) process and physical environment were marketing mix that influenced the purchasing decision the most. The results showed that all financial institutions consider the borrower features and characteristics. The majority also take into account the reputation of the borrower who wants to buy enterprises with loans.