Abstract:
The results of the study revealed that regarding demography, the majority of the respondents were male, aged between 31-45 years, graduated with a high school certificate (M.6) or with a vocational or higher vocational certificate, lived in a detached house, employed by private enterprises and had a monthly income between 10,001-20,000 baht.
The numbers of people living in those houses were 3-4 people. In addition, in terms of marketing mix factors, the results of the study showed that distribution channels, market promotion, and process were placed at the highest level of importance, while product, personnel, and physical environment were placed at a high level of importance.
In terms of consumers behaviors in choosing days of purchasing floor tiles, 72 percent of all correspondents chose Saturdays and Sundays. For the persons involving in purchasing the floor tiles, it was found that 42.2 percent of all respondents made purchases with their family members. Objectives to lay house floors or new buildings influenced 43.3 percent of purchases. Meanwhile, 86.2 percent of the respondents bought floor tiles with cash, 39.5 percent used the internet as a resource helping their decisions, and 49.5 percent of the respondents bought floor tiles at Thaiwatsadu. Additionally, the results of hypothesis test revealed that gender had no impact on their behavior, whereas the differences in age, educational level, type of housing, occupation, family income, and number of people living in a house had different impacts on marketing mix factors at a statistical significant level of 0.05.