Abstract:
The purposes of this study were to analyze factors affecting community academic
service of Yala Rajabhat Universitys lecturers, and to investigate problems and difficulties
found in operating academic service by sample group. The samples of the study were 70
lecturers of YRU. Questionnaire was used as data collection instrument. Data were analyzed
using instant data analysis software to calculate percentage, mean and standard deviation.
The study revealed that factors affecting the community academic service operation
were personnel-related factor, information technology-related factor, curriculum and projectrelated
factor, wisdom and knowledge-related factor, customer and service receiver-related
factor, management-related factor, finance-related factor, and facility-related factor. The
management-related factor gave a highest effect to YRU lecturers in providing academic
service to community with the high mean score ( X = 4.14) The customer and service
receiver-related factor, that affected YRU lecturers in providing academic service to
community, had a lowest mean score with average mean ( X = 3.36)
In term of problem and difficulty found in the operation of academic service to
community, the study found that having not enough service locations was major problem.
From the study, there was suggestion to make a survey of the communities needs and their
participations before the academic service project would be launched.