Abstract:
The purpose of this research was to study state, problems and needs of Chulaonline members for online supplement learning. The samples were 181 students who registerd for Chulaonline supplement learning programs and 5 Chulaonline staff members. Questionnaires and interview were used as research instruments to collect data. The statistics used to analyze the data were frequency, percentage, mean, standard deviation, chi-square and analysis of variance. The findings were as follows : 1. The majority of students who registered for Chulaonline supplement learning program were muthayom suksa 6, female students with GPA of 2.50 3.00. The majority of students studied English subject. The main obective of students resgistered for the program was to review what they learned in school. Most students knew how to use e-mail. It was found that most students did not have their own homepage. When they wanted to get into Chulaonline, they normally logged on from home though the telephone line. 2. Out of 5 Chulaonline staff members the majority of them were male with bachelor degree and have been working with Chulaonline for 1 3 years. 3. The medium level of problems concerning Chulaonline, according to students, were the fact that Chulaonline instructors did not answer questions through webboard, e-mail or chatroom regularly. Instructors did not provide enough motivation to students. Students felt that the content provided were too difficult. Medium level of problems were also found on low speed of internet connection, inadequate supporting resources, insufficient interaction between instructors and students, and insufficient amount of assignment. 4. Problems of Chulaonline according to chulaonline staff members were the wide spread of computer virus, inadequate infermation provided for students and inappropriate language used by students on the webboard. 5. The needs of Chulaonline according to students were the fact that they would like to be able to perform a self-assessment and they would like to have a faster speed of internet connection. 6. The need of Chulaonline accroding to staff members were the fact that the program should provide better search engine.