Abstract:
The main objectives of this research and development study were 1) to study administrators existing elements of managerial competency in quality assurance of basic education schools in the Northeast of Thailand, 2) to formulate guidelines that would enhance the administrators managerial competency in quality assurance, and 3) to study the outcomes of the implementation of the guidelines into the quality assurance of the basic education schools in the region. The samples included 215 administrators, teachers, and basic education school committees. The target of the implementation was Ban Nakratueb School in Selaphum District, Roi Et Province. The instruments for data collection were a constructed questionnaire, an observation form, an interview form, a reflection form, a performance evaluation form, and short notes.
The findings of the study were as follows:
1. It was found that the samples possessed five elements in managerial competency in quality assurance of the basic education schools in the Northeast. The elements were planning, assigning, internal supervision, performance evaluation, and teamwork development.
2. There were 14 guidelines which were formulated to enhance the administrators managerial competency in quality assurance of the basic education schools in the Northeast.
3. The outcomes of implementing the formulated guidelines into the administrators five elements in managerial competency in quality assurance were as follows:
Planning It was found that after the implementation the administrators developed their staff to gain proper knowledge of, understandings in, and awareness of the importance of quality assurance to maintain educational quality standards. The administrators performed participatory administration in which teachers, staff, and stakeholders were involved in every stage of planning. Also, the administrators made use of appropriate techniques, approaches, and processes to analyze problems in their school contexts. As a result, they could develop valid and proper instruments for the standards and indicators of quality assurance.
Assigning It was discovered that the administrators employed more appropriate principles and techniques in assigning tasks based on individuals knowledge, capabilities, aptitudes, interests, and experience. They applied leadership to their administration which was composed of quality control, quality assessment, education quality evaluation, and implementation of outcomes. They also allowed staffs roles in participating in their administration.
Internal supervision The administrators acquired more knowledge of
and understandings in supervision for quality assurance. They could then transfer
the knowledge and present the systematic supervision to their teachers and staff. They could build good attitudes toward internal supervision. It was found that the school teachers could perform continuous supervision to improve education quality. They could also develop instruments for supervision based on quality assurance standards and indicators. The school teachers had a process, evaluation, analysis,
and implementation of supervision outcomes. As a consequence, it was apparent that the students achievements were upgraded.
Performance evaluation The administrators had an amicable evaluation strategy. Performance evaluation is a part of school administration undertaken by the school committee. Performance evaluation was based on fairness, goals, standards, quality, and reliability. The results from performance evaluation were improved.
Teamwork development The administrators developed a strong teamwork development strategy which included a leader team, an action team,
and a development team. These teams were trained in systematic internal quality assurance. In the teamwork development strategy, the teachers and staff attended
a study trip, analyzed cases, brainstormed, and collaborated in the same direction. The teachers and staff were also motivated to work under quality and standards. Moreover, the administrators treated the teachers and staff equally. They encouraged, awarded, and praised the teachers and staff on their performances.
ROI ET RAJABHAT UNIVERSITY. ACADEMIC RESOURCE CENTER.