Abstract:
The purpose of the present study was to explore the characteristics of the Vespa motorcycle community. Specifically, the study examined relationships among the self-concept, Vespa brand, and the brand community. Driven by qualitative approach, the study employed in-depth interviews and participant observations with 28 Vespa brand community members and non-members residing in Chonburi and 13 community activities The results revealed three important community characteristics appeared in Vespa brand community in Chonburi. There were consciousness of kind, rituals and traditions, and sense of moral responsibility. Additionally, the consumers self-concept was congruent with Vespa brand image that they perceived. Results further revealed that Vespa brand relationship and attachment were existed among members in both online and real life community. Lastly, informants indicated that they were very proud to be a part of the community and were loyal to the brand.