Abstract:
The study was carried out to examine the effectiveness in using the OpenOffice.org program, and to investigate the behavior in using the OpenOffice.org program. The sample of the study comprised 202 officers of the Expressway Authority of Thailand, and the questionnaire was used as the data gathering tool. The data were analyzed through the application of Percentage, Mean, Standard Deviation, Independent Samples t-test, One-way ANOVA, and Least Significant Difference with the level of significance at 0.05.
The results of the study demonstrated that most of the respondents were male, aged between 36-45 years old, graduated with Bachelors degree, and worked under general administration section. The respondents opinions toward the overall effectiveness in using the OpenOffice.org program was found at a moderate level, and the effectiveness in using the OpenOffice.org program of the officers of the Expressway Authority of Thailand was acceptable.
The results of hypothesis testing showed that different level of education had an effect on using the OpenOffice.org program. The officers using behavior of the OpenOffice.org program in the aspect of experience in using computers and the OpenOffice.org software had effects on the software resources, and the characteristics of software applications indicated effectiveness according to the standard. The using frequency of the software (per month) had an effect on the software resources at 0.05 level of significance.