Abstract:
The purpose of this study was three fold: first, to study the customer's two-stairs townhouse (TST) marketing at the present of muang district, Krabi province; second, to study the customer's additional needs of the TST and third, to investigate the customer decision making behaviors and crucial factors influenced on decision making for buying the TST. All data from documents, interviewing 50 company owners or representatives, and 295 from 358 random customers who bought the TST in price 1,000,000 up, or 82.40 percent from random sampling were participated in this study. Data were analyzed by computing frequency, percentage, arithmetic mean, standard deviation, t-test, one-way analysis of variance, and stepwise-multiple regression correlation coefficient. Research results were as follows.1. Forty TST projects (5,592 units), price 1,000,000 up, were bought in muang district area, Krabi province, most of them wet-c operated under the company limited.2. Custom's needs of the TST were as follows: (a) in society and cultural aspects, most of them needed to stay in a good environment and high safety; (b) in marketing stimulus aspects, most of them identified from the two first priority factors was (1) products as permitted documents and feasibility in building, and (2) price as appropriately price with quality, (3) marketing place as having many reliable permanent offices, and (4) sale promotion as a good service before and after sales; (c) economics and law aspects, most of them needs reliability in transferring the TST legal right; and (d) TST additional needs aspects, most of them were (1) safety within buildings as an electrical emergency system, (2) decreasing heat in building as a decreasing min-ors in building, and (3) conveniences as a bathing room with separating rest room.3. The first priority for making decision buying the TST was a price aspect, and then communications, public services, project locations, and environment aspects respectively. As a result of reasonable in buying the TST, customers needed to have a quality life increasingly, and using as a temporaly rest house.4. As a result of hypotheses testing, it was found that all educational levels, family income pci- month, and occupation of customers were significant difference at the 0.05 level on the decision making behaviors for buying the TST. It was relevance with establishing hypothesis. (no significant differences with gender, and family size)5. Thirteen from forty-eight variables (1) needs to stay with relatives, (2) appropriately price with quality, (3) convenience in buying (place), (4) stimulus advertisements, (5) readiness of the TST before sale with staying suddenly, (6) approach for decreasing transferring TST fees, (7) confidence for legal covering from governmental office, (8) ventilation system under roof, (9) air-conditioning, (10) thief-protection system. (11) bath seat with adjustable shower and catching pipeline,(8)(12) granite-counter in the kitchen, and (13) water-reserve tank system with water - pump were crucial factors on the customers' decision making level for buying the TST, 66.8O% could explain the variance, and significant at .05 level. It was also found that "an appropriately price with quality" was the best predictor (30.10%) on the customers' decision making level.