Abstract:
The purposes of this independent study were to investigate the individual factors and the performance factors that caused stress among the operation staff of A Event Management Company Limited.
The sample of this study consisted of 261 operation staffs of A Event Management Company Limited. The questionnaires was used as the data collection instrument, and the data were analyzed using Mean, Percentage, Standard Deviation, t-test for comparing the mean of two populations, F-test for comparing more than two populations with One-Way ANOVA, Scheffes method for paired difference test, and Pearsons Correlation Coefficient for analyzing between two variables.
The results of the study showed that the operation staff often had stress at the high level. The operation staffs who had different gender had no differences in the levels of stress. However, the operation staffs who had different age, marital status, work position, work experience, average monthly income and family burden demonstrated differences in the level of stress at 0.05 level of significance. The performance factors in the aspects of the roles and responsibilities in work had no relationship with the stress among the staff. On the other hand, the performance factors in the aspects of work types, relationship at work, advancement, success in career, environment at workplace and duration of work had relationship with the stress at work among the operation staff.