Abstract:
The objective of this thesis is to evaluate the Bang Plee New Town's maintenance management in order to improve its efficiency. Residents' attitudes towards community physical components and maintenance management were investigated. The finding from the study showed that problems related to community physical components included poor community environment, inefficient public utility and services. Problems related to community management included poor facility management, residents' lack of sense of community, lack of community participation and poor community services. It could be concluded that these problems mentioned were caused in part in design and planning stage and in part in the management process. It was found that the majority of residents were not very satisfied with their community. It was found, further, that most residents were more dissatisfied with community management than with its physical problems. When asked whether or not they would like to move, most of residents, however, did not want to, simply because they could not find a cheaper place to live. It was recommended that major physical problems should be improved. They were; minimize 4-way road intersections, and install traffic light at every spot, minimize entrances for security purpose , increase common area and facilities for all ages and for every neighborhood center. In order to improve community maintenance management , it was suggested that NHA should create a more independent management team with more authority and with more community residents participation.