Abstract:
The purposes of this research were to study the behaviors of buying Thai desserts, levels of marketing factors affected the buying behaviors, the relation between the basic information of customers and their buying behaviors, and the relation between the marketing factors and the behaviors of buying Thai desserts of people within Muang district, Surat Thani province. Questionnaires were used for collecting data from 385 samplings of consumers buying Thai desserts in Muang district, Surat Thani province. Statistic used for data analysis were frequency, percentage, mean, standard deviation, and Chi-Square test.
The research revealed that most of the respondents were students, Buddhists, single, females aged between 21 - 30 years with higher certificate degree background. Their monthly incomes were less than 5,000 Thai baht. There were 3 - 4 members in their family. They received medical services from hospitals or clinics more than 6 times a year. The frequency of buying the Thai desserts type I was 3 - 4 times a week from Thai dessert shops during 12.00 p.m. - 4.00 p.m. on Saturday and Sunday. They were most concerned with cleanness and hygienic safety. They spent about 61-80 Thai baht a time, and people who influenced their buying were their own family members. The marketing factors affected the behaviors of buying Thai desserts of people within Muang district, Surat Thani province overall were at high levels. Considering each aspect, it was found that there were four aspects ranking from high to low in terms of selling, service process, quality and hygienic safety, and places. There were 3 average aspects ranking from price, product and personal. The lowest level was the marketing promotion aspect.