Abstract:
The purposes of this research were to study the marketing mix factors affecting the decision making of parents in selecting tennis teaching service and to compare the opinion towarded the affected factors. The samples were 400 parents of students who learned tennis in Bangkok Metropolitan. The questionnaire was used as survey tool and the statistics used to analyze data were frequency, percentage, mean, standard deviation, t-test and One-way Analysis of Variance (ANOVA). If the differences were found, it would be then analyzed by Scheffes method with the statistical significant level of .05. The results were as follow: 1. Most parents were female who were 40 49 years of age, held bachelors degree, owned personal business, and their personal monthly income was over 50,000 Baht. They were the students fathers or mothers and used to play tennis. Most of their children who were tennis students were male between 8 12 years old, and the parents way to encourage tennis playing were to let their children play tennis for health. They usually brought students to learn tennis on Saturday Sunday between 15.00 18.00 p.m., and usually stayed at the tennis court for 1 2 Hrs./time. The fee for a tennis course was less than 5,000 Baht/month. The purpose of students tennis learning was for health. Parents were the most influential people in selecting tennis teaching service and the information channel was folk/friends/acquaintances. 2. The marketing mix factors affecting the decision making of parents in selecting tennis teaching service were at high level in almost every factor: Process (X[superscript ⁻] = 3.20), People (X[superscript ⁻] = 3.11), Product (X[superscript ⁻] = 2.94), Price (X[superscript ⁻] = 2.92), Physical Evidence (X[superscript ⁻] = 2.88) and Promotion (X[superscript ⁻] = 2.51), except for the Place factor which at the highest level (X[superscript ⁻] = 3.27). 3. The comparison of the opinion towarded the marketing mix factors affecting the decision making of parents in selecting tennis teaching service classified by sex, age, and experience with tennis, found no any differences. 4. The comparison of the opinion towarded the marketing mix factors affecting the decision making of parents in selecting tennis teaching service classified by education, occupation, personal monthly income, marital status, the way to encourage tennis playing and pattern of tennis teaching service, found significant differences at .05 level.