Development of collaborative knowledge reation model using an action research approach with computer-supported collaborative learning for enhancing team learning skills of academic supporting members in higher education institutions
Abstract:
The purpose of this research is to develop a collaborative knowledge creation model using an action research approach with Computer- Supported Collaborative Learning (CSCL) for enhancing team learning skills of academic supporting members in higher education institutions. The research and development (R&D) process comprise of four steps: Step 1) study, analyze and synthesize related documents and interview the experts for the opinions concerning components and steps of collaborative knowledge creation model; Step 2) create a prototype of collaborative knowledge creation model; Step 3) try out and validate a prototype of collaborative knowledge creation model; and, Step 4) assure and propose the collaborative knowledge creation model. The sample group consists of 20 academic supporting members from the Faculty of Political Science, Thammasat University who proceed the activities for 12 weeks. The instruments used in this research consist of a Computer-Supported Collaborative Learning application program, team learning skills evaluation forms, observation forms, opinion questionnaires and research report evaluation forms. The quantitative statistics used in this study are frequency distributions, percentage, mean, standard deviation and t-test dependent. The research results indicate that: 1. The developed model is composed of five components: 1) team; 2) research process; 3) Computer- Supported Collaborative Learning; 4) knowledge sharing and; and, 5) evaluation. The processes of collaborative knowledge creation model consist of nine steps: 1) preparation; 2) research team formation; 3) problem defining and knowledge sharing; 4) planning and group discussion; 5) data collection; 6) data analysis; 7) reflection on action; 8) combination and creation of new knowledge; and, 9) data presentation and evaluation. 2. There are significant differences between pretest and posttest team learning skills at the .05 level. The samples perceive that the collaborative knowledge creation model was appropriate at a high level.